Support

You write to us, we answer. Most questions get a reply within a day.

FAQ

How do I set up Listo?

Download the app (Mac, iPhone, or Chrome), sign in (at supported schools that is just your school Google account), then authorize Listo to read your Canvas account. After that, your courses, assignments, and grades show up automatically.

Is Listo going to do my homework for me?

No. The built-in homework helper guides you through hard material with questions and hints, like a tutor would, but it won't write your essay or solve your problem set. You still do the work. Listo just makes it less chaotic.

What can parents/guardians/tutors see?

If you invite your parent, guardian or tutor to your Listo account, they will have read-only access to your progress overview. They will see: current grades, recent teacher feedback, missing assignments, and work coming up.

What does Listo do to maintain my privacy?
  • What we collect: what your school's system already knows (assignments, due dates, grades, teacher comments), plus how the student uses Listo, with the student's authorization.
  • Who sees it: the student, and the parent/guardian/tutor the student is explicitly linked with (read-only). There are no school or district dashboards into student data, by design.
  • Where it lives: Google Cloud (US region), encrypted at rest and in transit, isolated per student.
  • What we don't do: We don't sell student data, use it for advertising, build marketing profiles, or use it to train AI models. Ever.
  • Deletion: you can delete your account yourself from the Settings page in the app at any time, with 30 days to change your mind. See Account deletion.
  • More info: For more detailed information about Listo's privacy standards, read our full Privacy Policy.
What if my school doesn't use Canvas?

Right now Listo works with Canvas. Support for other school systems is on the roadmap. Write to us and we'll let you know when we add yours.

How do I cancel or delete my account?

You can cancel anytime, with no long-term commitment. You can delete your account and data yourself at any time from the Settings page in the app. You'll have 30 days to change your mind before it's permanent. Details on what deletion covers are on the privacy page.

Does Listo work in Spanish?

Yes. Listo is bilingual. The full product works in English and Spanish (Latin American Spanish). And everyone picks their own language: a student can use Listo in English while their parent/guardian/tutor sees their view in Spanish, or the other way around. Plans, notifications, and the homework helper follow each person's own setting.

Educators and schools

Teaching, tutoring, or looking at Listo for your school? Email support@studywithlisto.com and we're happy to provide a demo and walk you through the simple process to make it available to your students.

Join the Listo beta.

We're adding families and schools a few at a time. Tell us who you are and we'll be in touch when there's a spot.

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By joining you agree to our Terms of Service and Privacy Policy. We'll only use this to contact you about the beta.